Frequently Asked Questions
Shipping
How long does shipping take?
Each item is made to order after purchase.
- Production time: 2–5 business days
- Delivery time: usually 7–20 business days depending on destination
- Most orders arrive within 1–3 weeks after production
Do you ship worldwide?
Yes. We ship to most countries worldwide.
How can I track my order?
Once your order ships, you'll receive a tracking number by email.
Products & Sizing
What material are the shirts made from?
Our oversized tees are printed on the premium Cotton Heritage MC1087 blank.
- 100% combed ring-spun cotton
- Heavyweight 7 oz fabric
- Soft feel with a structured premium fit
- Oversized streetwear silhouette
- Built for durability and everyday wear
How do I choose the right size?
Please refer to the size guide on each product page. If you're between sizes, we recommend choosing your normal size for the intended oversized fit.
Are the shirts true to size?
The Cotton Heritage is designed with an oversized streetwear fit and dropped shoulders. The fit is intentionally relaxed and roomy.
Orders & Returns
Do you keep inventory?
No. Every item is produced on demand after an order is placed. This helps reduce waste and ensures every product is made specifically for you.
Can I return my order?
Because all products are made to order, returns for incorrect size selection are generally not accepted.
What if my item arrives damaged or defective?
If your item arrives damaged, defective, or incorrect, please contact us and we'll do our best to resolve the issue as quickly as possible.
Care Instructions
How should I wash my clothing?
- Wash inside out
- Use cold water
- Do not bleach
- Hang dry or tumble dry low
- Do not iron directly on the print
Contact
How can I contact HIVE?
You can contact us anytime through our Contact page. We'll get back to you as soon as possible.